Where can I find the status of my refund? In case you are expecting a refund from TravelBird, for example when you cancel your booking, you can review the stat...
Will I receive an invoice? You will not receive an invoice as a document/attachment, however, you will receive a payment confirmation. If you d...
My payment was rejected, what should I do? If your payment was rejected, there are couple of possible reasons. First of all, we kindly request you to double-che...
How do you calculate % discount? We calculate the discount percentage based on the prices that we offer compared to the prices of our partners and/or ...
What’s included/excluded in the price? The prices on our website are based on the prices, levies and taxes that were known to us at the time of publication....
Why do I have to pay a booking fee? To continue to search for the best travel packages for you and to help you with any travel requirement you may have, ...