We’re sorry to hear you need to cancel your booking.
If you have a cancellation insurance, please follow these steps:
- Contact your cancellation insurance to check if they’ll cover your costs.
- Cancel your booking. Cancelling your booking can be done in "Your Trips" within your account.
Please read full instructions here.
- Claim your costs with your cancellation insurance (if your cancellation is covered the insurance company will explain how to do this).